If you are unhappy with any decision we make about your housing application, you can appeal against our decision. All appeals are considered by independent officers that had no part in making the decision you are unhappy about.

You must appeal in writing within 21 days of your decision. Appeals should be in writing but if you have difficulties reading or writing, or your first language is not English, you can contact us by phone. You must tell us why you think the decision is wrong.

We aim to write to you with a decision within 21 days.

You can ask for help from Shelter or the Angus Citizens Advice Bureaux if you need help with your appeal.

Write to us:

Performance and access team,
Angus House,
Orchardbank Business Park,

Email us:

[email protected]