Choice based lettings
We use a choice-based approach to letting homes as we believe it offers greater choice and can help support tenancy sustainability.
We want you to have more choice about where you want to live. We will publicise the details of homes available and you can choose which ones you would like to be considered for. We use the term 'Placing a bid' if you wish to register your interest in a property.
When assessing housing need, we still have to consider the reasonable preference groups set out in law and decide what provision to make for different types and levels of need within each category.
We advertise vacant homes and on the closing date, at the end of each bidding period, a list of all bids received for each advertised property will be drawn up and an offer is made to the applicant with the highest level of priority for that particular home.
If more than one applicant has the same priority, the applicant who has had the priority for the longest time would be offered the property.
Support for applicants
You should keep your housing circumstances up-to-date, check what’s available each week and place bids on all properties you are interested in. As this is all done online, some applicants will find this difficult and we have support available to help. We ask if you have family or friends that could help you apply online or you can nominate someone to deal with your application or bid on your behalf. Before providing information about a nominated representative/relative/carer you must have their permission to do so. Support is also available at your local library or though contacting ACCESSLine on 03452 777 778 and asking for the Common Housing Register Team.