Support for applicants

You should keep your housing circumstances up-to-date, check what’s available each week and place bids on all properties you are interested in. As this is all done online, some applicants will find this difficult and we have support available to help.

If you have family or friends you could ask them to help you apply or bid or you can nominate someone to deal with your application or bid on your behalf. Before providing information about a nominated representative/relative/carer you must have their permission to do so. 

Support is also available at your local library or though contacting ACCESSLine on 03452 777 778 and asking for the Angus HomeFinder Team.

Autobid

We recognise that some applicants will have difficulties bidding because they do not have internet access or have other vulnerabilities. The allocations policy states that in some circumstances where you are unable to access the bidding system, we can automatically place bids on your behalf via an Autobid function.  Please remember, if you refuse 2 offers of housing, your application will be suspended for 6 months. If you require further information on Autobid, please discuss with your Housing Officer or our Angus HomeFinder Team.